How to build smart customer experiences by combining tech with design

By: Jonne Kuyt Session 4 14:15 — 14:45

Still wondering why your optimizations only deliver marginal results? Join Jorg van der Heijden, CEO of the groundbreaking retail and leisure concept WineStein, and Jonne Kuyt, Creative Director at Edenspiekermann, as they discuss how to bring artificial intelligence, service design, and brand thinking together, to build unique customer experiences that deliver radical growth.

Time is ticking…

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