UX Director, Future Casting Google

About Sophie

Sophie believes technology can improve lives when an invisible power is in the background, enabling individuals to be their best selves, and her focus is crafting user experiences that drive business transformation and redefine interactions with technology. Sophie is the UX Director for the Future of Work at Google. Before joining Google, Sophie held the Global Executive Creative Director role at Huge, collaborating with brands like IKEA and Thomson Reuters. Sophie is a regular House of Beautiful Business and SXSW speaker and occasionally writes for Harvard Business Review. She holds an MA in Communication Design and an MBA in Product Design. She is a Fulbright fellow and taught at the University of the Arts in Berlin, HyperIsland in Stockholm, and the Parsons School of Design in NYC.

The Talk

GenAI meets affective computing. Our new relationships

In this session, Sophie Kleber will address a critical question: How can we design virtual personalities that respect human uniqueness rather than becoming digital sycophants that exploit our vulnerabilities?

Sophie will discuss the concept of computers as social actors and delve into our own human weaknesses when interacting with humanoid technologies. She will highlight the ethical challenges and responsibilities that come with creating emotionally intelligent AI, emphasizing the importance of designing with empathy and respect for human diversity.

She will also define a framework for ethical design practices in conversational interfaces that align with and authentically represent your brand. Attendees will gain valuable insights into creating AI that enhances human interaction without compromising integrity or exploiting flaws.

This session is ideal for designers, developers, and anyone involved in AI and human-computer interaction. Don’t miss this opportunity to learn from Sophie Kleber, a leading voice in ethical AI design, and to discover how to build virtual personalities that truly respect and reflect the people who interact with them.

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